Privacy Policy

1. Data Controller & Business Identity

Ian Walsh Electrical, trading as Renew Electrical ("we", "us", or "our"), is the Data Controller responsible for personal data processed through our website (https://www.renewelectrical.ie) and in connection with our electrical contracting services across Dublin and surrounding counties.

2. Personal Data We Collect

We collect personal data that you provide directly to us when requesting electrical quotes, scheduling surveys, or commissioning electrical installations:

• Contact Information: Full name, telephone number, email address, postal address, and Eircode.
• Property & Installation Details: Property age, existing wiring configuration, consumer unit photos, MPRN (Meter Point Reference Number), and electrical load requirements.
• Statutory Compliance Information: Calibrated test measurements required to issue official Safe Electric Completion Certificates under the Commission for Regulation of Utilities (CRU) guidelines.
• Grant Information: Documentation required to support Sustainable Energy Authority of Ireland (SEAI) Home EV Charger Grant claims authorized by you.
• Technical Browsing Data: IP addresses, browser types, and session preferences captured to ensure reliable form submission.

3. Legal Basis & Purposes of Data Processing

We process personal data under the following lawful bases permitted under Article 6 of the General Data Protection Regulation (GDPR):

• Performance of a Contract: To assess properties, provide written quotations, execute electrical works (house rewiring, EV charging, fuse board modernisations), and fulfill our Return at No Extra Cost Workmanship Guarantee.
• Compliance with Legal Obligations: Under Irish law and the Energy (Miscellaneous Provisions) Act 2006, registered electrical contractors must document testing results and submit completion certificates to Safe Electric / RECI.
• Legitimate Business Interests: Maintaining accurate accounting records, preventing fraudulent inquiries, and ensuring electrical installation safety records can be verified if required by building control or insurance underwriters.

4. Third-Party Disclosures & Data Sharing

We do not sell, rent, or trade your personal information to third-party marketing companies, advertisers, or lead brokers. We only disclose data to necessary regulatory, utility, and administrative bodies:

• Safe Electric / RECI: To register official electrical completion certificates and safety compliance notices.
• Sustainable Energy Authority of Ireland (SEAI): To process Home EV Charger installation grant subsidy claims at your request.
• ESB Networks: To coordinate meter isolation, main fuse changes, or 25mm² tails upgrades when required.
• Professional Advisors & Insurers: Under strict confidentiality agreements for statutory accounting and insurance liability cover.

5. Data Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• General Inquiries & Estimates: Up to 24 months from the date of the last communication.
• Safe Electric Certificates & Testing Records: A minimum of 7 years in accordance with Irish regulatory compliance and Revenue Commissioners statutory requirements.
• Workmanship Guarantee Records: For the duration of your applicable warranty period.

6. Data Security Measures

We implement comprehensive technical and organizational safeguards to protect your personal data against unauthorized access, loss, or alteration. All electronic communication through our website is secured using TLS/SSL encryption. Data stored electronically is maintained on password-protected, encrypted systems with multi-factor authentication.

7. Your Rights Under the GDPR

Under European data protection law, you possess key rights regarding your personal information:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): Subject to our statutory obligation to retain electrical safety and accounting records.
• Right to Restriction: You may request that we temporarily suspend processing of your data.
• Right to Data Portability: You may obtain your provided personal data in a structured, machine-readable format.

To exercise any of these rights, contact Ian Walsh at info@renewelectrical.ie. If you believe your data has been mishandled, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC), 21 Fitzwilliam Square South, Dublin 2, D02 RD28 (www.dataprotection.ie).

8. Cookies & Website Usage

Our website uses strictly necessary functional cookies to support secure navigation and quote request submissions. We do not deploy invasive third-party cross-site behavioral tracking cookies.